FAQs

How long does shipping take?

Due to high order volume, please allow up to 1-3 days for processing (4-5 days during peak season November - January). After processing, your order will be shipped.

  • Standard shipping within France: 5-13 days
  • International Shipping: 6-14 days

Thank you for your patience.

What is your return policy ?

Items can be refunded up to 30 days after receipt. Please see our refund policy for more details.

How to contact Always?

For any questions or concerns, please do not hesitate to contact Maketty customer service at contactmaketty@yahoo.com.

What types of payment do you accept?

We offer various payment options to suit your preferences:

  • Credit Cards: We accept Visa, Mastercard, American Express and Discover.
  • Debit Cards: You can use your debit card for quick and easy transactions.
  • Online payment platforms: We support PayPal, Apple Pay, Google Pay and other secure digital wallets.

Are your products safe for newborns?

The health and safety of children is our priority. All of our products are made with non-toxic materials and free from harmful chemicals such as BPA, phthalates, lead and formaldehyde.

You have not found your answer ?

We are here to help you.

Please feel free to contact us at contactmaketty@gmail.com for any further assistance.